Black List, Red List, Green List

Ok so my wife and my family make fun of me because I have a black list of companies that I will not give my business to. Most of the reasons are customer service issues. I try not to scream or yell at the people when it is happening I just won't ever go there again. Most of the time I write a letter on the companies website because that will usually go to the corporate office. And most of the time they will send me a give card or some other crap to try to get me to come back. Companies on the black list could give me a shopping spree and I wouldn't give them the satisfaction of me being in their store. So here goes.

Black = they have really pissed me off
Red = you are in danger of getting on the black list if you do one more stupid thing
Green = companies that have shown outstanding service and will always get my business

Black List:
JC Penny's - for those of you who don't know this is a department store.
Time: approx. 3 years ago
Action: Letter written on their website gift card received
Been back: Hell No !!!!
Ok so my mom bought me some slacks for my birthday one year. However the security ink tag was left on. So one night I decide to go up there and have it removed. Keep in mind I did not have the receipt with me. So it was a week night and I walk in through one of the doors and go straight up to one of the counters. I explain that they were a gift and I just needed the tag taken off. The lady said that she could not do it without the receipt. So I asked her to call a manager. The manager on duty or whoever she called said no as well. Ok so if this is a whole theft issue, why are you going to let me just walk right back out of the store with them. You just watched me walk in with them. Meanwhile my wife has about $200 worth of clothes in her hands to purchase. I tell her in a rather loud voice to put that crap down and that we would not be buying anything from this store.

TGI Fridays - restaurant
Time: approx. 3 years ago
Action: complained to manager. free appetizer
Been Back: Hell No !!!
My wife and I order dinner and an appetizer. The waiter brings us the appetizer and just kind of slides/throws the plate on the table and walks off. What kind of crap is that. Anyway the manager comps us the appetizer. Big whoop.

Joe's Crab Shack - restaurant
Time: approx 2 years ago
Action: wrote letter to website. Gift card received and letter from manager
Been Back: Hell No !!!
My wife and I go out to dinner with another couple and their son. We order 5 adult meals and of course a few drinks. The flippin waiter automatically adds in gratuity. The menu says for parties of 8 or more. My wife being in the service industry says that the waiter has a choice to add the gratuity or not. So this Jackass just adds it thinking that we won't give him a very good tip. Well Mr. Jackass if you hadn't done that you probably would have gotten a better tip.

Others on the Black list but don't feel like explaining now because I am getting all worked up in a frenzy.
American Airlines
Applebees
Outback Steakhouse on NW Freeway
Cracker Barrel

Red List
Reliant Energy - you are getting ready to be on the black


Green List
Home Depot
Krogers
Foleys

There are more but can't think right now.